User experience design
UX Designers can potentially cover numerous related areas, from conceptualizing the user journey to partial front-end development. For the purposes of this resource, UX Design is defined by its core responsibilities, such as information architecture, creating wireframes (low fidelity screen mockups), and creating prototypes that define interactions.
User experience design Part of the Design role group
Key deliverable examples:
- User journeys
- wireframes
- prototypes
- interaction guidelines
- information architecture
Tasks include:
- User workflow / process maps
- designing user experiences
- user task and workflow mapping
- creating and maintaining user personas
Example job titles for this role:
- User Experience (UX) Designer
- Product Designer
- Web Designer
- Service Designer
Role group description:
This group includes user research, user experience (UX), and presentation decisions. Some roles within this group define the user experience of a product, designing its behaviors and interactions with the end user and/or their assistive technologies. Some roles provide the general "look and feel" of the products and features, covering presentation, fonts and colors. Others outline the functionality of features, and their operation through assistive technologies (ATs). They translate input from business roles into user stories, requirements, specifications, documentation, and guidelines used by other roles (mainly Development) to build the finished product. This includes applying user research that has been conducted and an understanding of the intended audiences for a quality experience.
This role description is adapted from the W3C WAI Accessibility Roles and Responsibilities Mapping (ARRM). You are welcome to use this information as is, or change it for your situation.
Resources and guidance
Accessible virtual events
Learn how to host accessible virtual meetings such as a training session, a meeting, or an open-door event.
Auditory Disabilities
Auditory disabilities are sensory disabilities that range from partial to complete hearing loss.
Best practices for accessible virtual events
This guide is all about planning events, covering a broad range of activities like conferences, meetings, and presentations. It includes common barriers faced by people with disabilities during events and a suggested timeline for organizing your event. The goal is to work together to create more inclusive and accessible experiences.
Cognitive Disabilities
Cognitive impairments take many forms, including short and long-term memory impairments, and perceptual differences. Language impairments, including dyslexia and temporary impairments associated with those trying to learn new languages, are also common cognitive problems.
Design a course
Learn about the roles and processes involved in designing and developing an accessible course.
Designing accessible services
With these tips, learn what you need to know to design for different disability categories.
Designing for users of screen readers
What to do - and what not to do - when designing for users of screen readers.
Designing for users on the autism spectrum
What to do - and what not to do - when designing for users on the autism spectrum.
Designing for users who are deaf or hard of hearing
What to do - and what not to do - when designing for users who are deaf or hard of hearing.
Designing for users with cognitive disabilities
What to do - and what not to do - when designing for users with cognitive disabilities.
Designing for users with low vision
What to do - and what not to do - when designing for users with low vision.
Designing for users with physical or motor disabilities
What to do - and what not to do - when designing for users with physical or motor disabilities.
Do’s and Don’ts for developing online courses
Do’s and don’ts for writing, designing and developing online courses.
How-tos
Tips and core steps to help make all your digital products and content, such as documents and meetings, accessible.
Mobility, Flexibility, and Body Structure Disabilities
Mobility impairment includes people with upper or lower limb loss or disability, challenges with manual dexterity, disability in co-ordination with different organs of the body, or with a broken skeletal structure. Physical and mobility disabilities restrict the ability of the body or one or more limbs to move independently and purposefully.
Most Common Types of Disability
Learn more about the most common types of disabilities in the workplace and their related accessibility considerations.
Personas with Disabilities for inclusive user experience (UX) design
The case to include disabilities into user personas, the types of technologies they use, and sample personas with disabilities.
Universal Design for Learning (UDL)
Universal Design for Learning (UDL) is a framework that avoids a ‘one-size fits all approach’ to learning materials. It encourages using multiple ways of engagement, representation and action and expression can meet the needs of a larger number of learners. Learn about the three main UDL principles, advantages, benefits and tips.
Visual Impairments
Visual disabilities are sensory disabilities that can range from some amount of vision loss, loss of visual acuity, or increased or decreased sensitivity to specific or bright colours, to complete or uncorrectable loss of vision in either or both eyes.
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